I’ve said it before and I’ll say it again. The problem with a lot of TV commercials is that the offer is buried. All joke, and little homage paid to the offer. But let’s examine the flip side. A TV commercial that simply beats the consumer over the head with an offer does a poor job of engaging a viewer’s interest.
Let’s be honest, nobody watches TV looking for ads, if you can’t engage the viewer’s interest, your message will fall on def ears.
Therein lies advertising’s oldest challenge. How do you capture your consumer’s interest AND get them to listen to your sales message? The world famous Young & Rubicam advertising agency put it beautifully when they described their definition of the word Impact: anything that enlivens a customer’s mind to receive a sales message.
Sounds extremely simple, but the process can be extremely difficult. Fortunately, your starting place is always the same. Find the connection between your offer and the consumer’s motivation to act on it. Then, and only then, can you start getting “creative.”
If it’s a price discount, maybe there’s an interesting way to make “price” the creative idea within the commercial. Here’s an example: a barbecue restaurant is selling all-you-can-eat chicken for $6 instead of $9. In the commercial, a sculpted sign is dropped down over a plate of mouth-watering chicken. As the voice over makes the big price drop announcement, a hand dramatically turns the $9 into a $6. Yes, the offer is front and center, but the idea combines the incentive with the “creative aha moment” viewers want.
CAPTION: Who said price and item advertising can’t be creative. Here, the price discount was big news – and thus the central idea within the commercial.
What’s your message? Convenience? Superior service? Value? Authenticity? Once you’ve boiled it down, think of what it means to your customer. And then find the most dramatic way of making your point – without straying off message. The result will be a commercial people remember, and an offer that consumers are motivated to act on.