Retail TV and Online Advertising Work Better Together

August 25, 2009

For the first time, the effectiveness of using TV and online advertising in tandem has been examined in depth.  A pioneering new study conducted by Q Media Research in the UK has shown that using TV and online together is significantly more effective for advertisers than using either in isolation. 

The study concluded that using the two media together does provide a very powerful combination across the whole process … from telling consumers about a brand they never heard of before … to helping them decide on which brands are more relevant to them.

Although it’s not always the case, the relationship does tend to flow from TV to online with TV sparking initial interest, awareness and “talkability” about a brand.   With online providing consumers with the additional information they need to aid in decision making and purchase.

This particular combination is very powerful in raising purchase consideration with retail TV advertising generally starting the process and online completing it.

 Other key findings from the study include:

  •  Using TV advertising and online together results in 47% more positive feelings about a brand than using either in isolation. 
  • The likelihood of buying or using a product increases by more than 50% when TV and online are used together. 
  • 48% of the sample group of 3,000 respondents watched TV while online, most days. Going online was second only to eating for activities that people do while the TV is on. 
  • The findings reinforce the need to ensure creative synergy between TV and online advertising:
    • TV and Online campaigns need to have a consistent theme/message.
    • The strength of each media needs to be maximized (TV for excitement and impact. Online for interaction and personalized engagement).
    • There needs to be a high level of visual synergy between the two mediums.
    • Rather than use online as a reach medium, it should be used to target those who have already seen the TV advertising as a way of extending the campaign message.

Graph for Post #15

Guy Phillipson, CEO of the Internet Advertising Bureau, had this to say:

“This important study delivers clear evidence of just how powerful and effective the TV and online combination is. In all the categories we tested, the results were very positive for both ‘soft’ brand measures and ‘hard’ purchase intent scores.”

Click here to read entire study.

 

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TV is Far from Dead for Retailers

August 7, 2009

television-is-dead

While the internet and social media elites rant and rave about the death of television advertising, the facts tell a much different story.

A July 2009 Harris Poll learned that more Americans found TV commercials helpful when making purchasing decisions than any other media source. An impressive 37% to be exact.  17% of the survey respondents said newspaper ads were useful and 3% said radio.  Internet banner ads, on the other hand, were mentioned by the fewest people – a paltry 1%.

It’s hard to believe that just a few years ago we were being told that banner ads would revolutionize the advertising landscape.  I may add, by the same folks who have been beating us over the head with the “TV’s Dead” mantra.   

In fairness though, not everyone has become bleary-eyed from the new media cool-aid.  Carol Krol, eMarketer senior analyst, admits that “TV still does the best job of reaching a critical mass of customers.”  She adds “It remains the most effective way to boost brand awareness.” 

Need more proof that TV is still alive and kicking, just ask a teenager.  According to a report titled “How Teens Use Media,” teens are watching more television than ever before, up 6% over the past five years.  In between all that texting and twittering, the typical teenager still found over 104 hours a month to watch good old fashioned TV

Don’t get me wrong, I’m not negating the impact of online media.  It’s a new and powerful communication tool (as proof by this blog), but it needs to be put through the same tests as you would with any traditional media vehicle.  In the end, some of it will work and some of it won’t.  If anyone tells you differently – run away. 

 Following every new media trend that comes along can have costly consequences – just ask those who invested heavily in banner ads.  I bet some of them now wished TV wasn’t dead …

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